Welcome to Home Comfort Experts Heating, Cooling, and Indoor Air Quality. A family atmosphere and personalized attention are traditions at Home Comfort Experts. We specialize in high quality heating, air conditioning service, indoor air quality, and equipment replacement. We take great pride in our attention to detail and our earned reputation for neatness. We wear shoe covers while in your home, and always strive to leave our work areas cleaner than they were when we arrived. Integrity, Trust, and Commitment are the cornerstones on which our company continuously operates. Our satisfaction rate with our customers continues at 99.6%.
Home Comfort Heating and Cooling Systems.
Comfort is the key! A heating and cooling system should not just be installed, but first designed for you to maximize your comfort. Over 50% of other systems in operation do not work to factory designed specifications because of either poor design, or inadequate installation. We take the time to go beyond industry standards not only for a proper installation, but also to address our customer's heating and air conditioning needs and concerns.
Indoor Air Quality
Is your home making you sick? I.A.Q. Indoor Air Quality has become a nationally recognized issue. Many Americans spend up to 90% of their time indoors. Find out from one of our indoor air specialists what products are available to promote a healthy indoor environment. Schedule an indoor air analysis today!
Home Comfort Experts- Providing superior indoor air comfort solutions for your entire home.
Our family has been serving the Michiana community since the 1970s. We provide superior indoor heating, air conditioning, and indoor air quality solutions to our residential clients.
Home Comfort is recognized as the industry leader in service and customer satisfaction and has earned prestigious awards for exceeding the standards for customer satisfaction and performance.
We take special pride in the craftsmen we train and employ — a fact you'll notice immediately in the attitude and integrity they bring to your home. Our entire company works hard to make your experience with us hassle-free and enjoyable. We make it a point to review with you all of your options in your decision making process.
Our Comfort Standards
Respect for Client Needs: Our Technicians are trained to listen to your concerns and needs, and to provide you options that give you choices for your families comfort.
On Time Response: Your time is very valuable, providing you with a trained, and certified on time technician is one of our number one goals, rest assured you'll know exactly when to expect your technician.
Keeping it simple: We make doing business easy, from scheduling the appointment, to our flexible payment options. Give us a call and see how simple it is.
Our Comfort Guarantees
Lowest Price Guarantee: Anyone can make something cheaper by cutting corners and pricing it for less. So, it's important to know what is and is not included in any heating and cooling system you choose for your home. Our Price Guarantee is our promise to you that you cannot find a comparable installation for less... or we'll pay you a $50.00 bonus over the difference. All we ask is that it be a published "apples-to-apples" comparison.
24-Hour Fix it or Hotel Guarantee: Unlike most companies, we are a service company. We have a staff of qualified service technicians that are there to serve you in the unlikely event your system has a problem. So our guarantee to you is that when we arrive, we guarantee that we will have your system up and running within 24 hours of our arrival or we will provide lodging at a local Marriott or comparable hotel for the night.
Installation Workmanship Guarantee: Our installation technicians are the best in skill, attitude, and workmanship. They'll care for your home and complete the job with speed and precision. They wear floor savers, clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are polite and courteous. If, when they have finished in your home, they have not performed in accordance with these high standards, we'll refund whatever amount of the purchase price you feel to be fair.
2 Year Client Trust Guarantee: When purchasing a heating and/or air conditioning system from our company you’re not an expert in this field and are depending on our expertise to ensure your total satisfaction. We hold our company to be responsible for achieving your total 100% complete satisfaction. We agree to refund 100% of the agreement price if you’re not satisfied with the performance of the equipment or our services. We will agree to remove the system that we installed within (30) days of your request and refund the entire agreement price.
Exclusive No lemons Guarantee: If the compressor in your Air Conditioner fails during the first five years of ownership, or the Heat Exchanger in your furnace cracks during the first ten years of ownership; we will remove the entire unit, rather than the component, and install a completely new system. If you've ever bought a lemon before, you truly appreciate our commitment to your long-term satisfaction.
Comfort Guarantee: We guarantee that when properly designed heating, air conditioning, and indoor air quality systems are installed, maintained and operated in accordance with the manufacture's operating and maintenance manuals, the system will perform as we have stated and agreed upon. If the desired comfort is not achieved, we will make any modifications or repairs necessary to reach the desired temperature at no charge to you for period of five (5) years.
