What to Expect When a Home Comfort Experts Technician Visits Your Home

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What to Expect When a Home Comfort Experts Technician Visits Your Home

At Home Comfort Experts we place your comfort above all else. And that includes feeling at ease when you open your door for one of our experts. Whether you are a young mother at home with small children, a person with a disability, a treasured senior citizen or anyone who may feel vulnerable letting a stranger into the house, you deserve a sense of well-being. We want you to know what to look for and expect from our heating, cooling and plumbing technicians.

All of our technicians are drug-tested and background-checked. We just won’t hire anyone who can’t pass. Home Comfort Experts are trained to service all makes and models of furnaces, air conditioners and plumbing. Additionally, many of our technicians are North American Technician Excellence, Inc.(NATE)-certified and backed by a Technical Seal of Safety. That means North American Technician Excellence has vetted them; they’ve passed in-depth tests and have extensive field experience. These experts know how to install, service and safety check your HVAC equipment better than 90 percent of the technicians out there.

We believe in going the extra mile for customer service. For your security, you will receive an email with a photo of the technician coming to your home prior to the appointment. He will arrive on time with a uniform and ID badge. You will already have been presented with cost estimates; there won’t be any surprises when it comes to our price on the day of your service.

Our team members respect your home and keep rooms tidy. We always use tarps and shoe covers and clean up thoroughly when the job is done. Additionally, we park in the street and use traffic cones whenever possible and lay out a special door mat to keep debris from entering your home. As a company policy,  if any of these points have been overlooked, we want to hear from you right away.

If you want to know more about the job we do and the technicians who work for us, don’t just take our word for it. Read customer reviews and testimonials on our website, Facebook, Yelp and Google + to name a few. We think reading positive comments from members of your church, neighborhood and community speaks volumes. We don’t pay for or incentivize these reviews in any way. There is no better tribute to the quality of our service and the integrity of our employees than a happy customer. Customer satisfaction means so much to us at Home Comfort Experts. Without your trust we have nothing.

RELATED READ: Our Customer Reviews

We’re always here to answer your questions about the men and women we send out into the homes of our community. Reassure an elderly parent or nervous wife by apprising them of our process and safety precautions. With us, it’s all about comfort, quality and expertise.

 

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