What to Expect When a Home Comfort Experts Technician Visits Your Home

what to expect during an HVAC service visit

At Home Comfort Experts, we place your comfort above all else, and that includes feeling at ease when you open your door to one of our technicians. Whether you are a young mother at home with small children, a person with a disability, a senior citizen, or anyone who may feel vulnerable letting a stranger into the house, you deserve a sense of well-being.

We want you to know what to look for and expect from our home service technicians for our various services, including heating, air conditioning, and plumbing.

We Only Hire HVAC Professionals

All of our technicians are drug-tested and background-checked. We value reliability and your safety, so we don’t hire anyone who can’t pass. Our technicians at Home Comfort Experts are trained to service all makes and models of furnaces, air conditioners, and plumbing appliances and fixtures.

Additionally, the majority of our household technicians are North American Technician Excellence, Inc. (NATE)-certified and backed by a seal of safety. That means North American Technician Excellence has vetted them, and they’ve passed in-depth tests and have extensive field experience.

These experts know how to install, service, and safety check your HVAC equipment better than 90 percent of the technicians out there.

We Provide Reliable HVAC Services

We believe in going the extra mile for customer service. For your safety and security, you will receive an email with a photo of the technician coming to your home prior to the appointment. They will arrive on time with a uniform and ID badge so you can confirm their identity before the service begins.

You will already have been presented with cost estimates, so there won’t be any surprises when it comes to our price on the day of your service.

Our team members respect your home and keep rooms tidy. We always use tarps and shoe covers, and clean up thoroughly when the job is done. Additionally, we park in the street, use traffic cones whenever possible, and lay out a special door mat to keep debris from entering your home.

Once we begin the job, we will take a good look at your problem so we can find the best solution. We will leave no stone unturned and will restore comfort in your home. Whether you are dealing with a malfunctioning heating system or need a water heater installed, we’ll take care of the job with the utmost professionalism.

At the end of the day, the main thing that matters is that you feel safe and secure in your home, especially during a service visit. As a company policy, if any of these points have been overlooked, we want to hear from you right away.

Good HVAC & Plumbing Reviews

If you want to know more about the job we do and the technicians who work for us, don’t just take our word for it. Read customer reviews and testimonials on our website, Facebook, Yelp, and Google.

We think reading positive comments from members of your church, neighborhood, and community speaks volumes. We don’t pay for or incentivize these reviews in any way. There is no better tribute to the quality of our service and the integrity of our employees than a happy customer.

We’re always here to answer your questions about the men and women we send out into the homes of our community. No matter what you need help with, our team will take care of you and provide you with safe and reliable services. With us, it’s all about comfort, quality, and expertise.

Contact Our Experts Today

Contact us today by calling our main office at (574) 498-7017 and tell us how we can help you.

If you have any questions about our services or processes, do not hesitate to ask. Our home service technicians are here to make sure your needs are met and that you are comfortable. Reach out to us today, and let’s get started.

Schedule your service today
If you need plumbing, heating, or cooling services, please call or schedule your appointment online today!
Schedule Online
Need Emergency Service?
As the #1 HVAC contractor in Indiana and Michigan, we offer emergency services for those times your A/C unit or heater goes out!
Call Now (574) 221-8595